Originally Posted by Ian
If that was here in the UK, Roger would probably have the law on his side for breach of contract (not providing goods or services within a reasonable amount of time) and Jim would have the legal right of a full refund for a non working player, let alone being able to send it back after 7 days for no reason at all.


Ian, Roger filed a fraud claim against me, I refunded his money and took the BS over that claim from American Express, case closed, I do not and will not accept another order from him, this is my prerogative and to say that I owe or are somehow required to allow him to purchase from me (again) is beyond insane

I have a backlog of 3 weeks on each Oppo order(much improved lately), minimum, meaning that if he placed another order again it wouldn't ship for that long, at which time he would again most likely file another fraud claim and we could continue this over and over, I have seen it happen before, I let everyone know this

Rogers order and a few others in particular took way too long due to some supplier issues, I informed him of this via PMs we were in contact over