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Joined: Mar 2009
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Hitchhiker
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sorry for the confusion but I did not go with EMS shipping due to pricing complaints from many people

for the record you guys overseas did not pay 75$ for shipping either, you paid less than 50$ and I ate some on each shipment

so I did not charge for EMS and use something else, nothing like that happened

thanks

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Hitchhiker
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Originally Posted by Jon Raines
got mine today,not used it yet and dont plan to for a little while untill i get the gist of all the vp settings which im sure will be interesting to most that dont understand them....namely me.
as regards delivery please remember how far its come and how many mods gary does
for various forums,its not only ours that he caters for.
jonathan
ps i had no customs charges for those that are interested


glad to hear it Jon, I told people they wouldn't pay customs duties much at all if any

-Gary

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Pan-dimensional being
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gary,
i do have a few concerns re firmware,ive noticed on av forums and avs forum that various firmware editions are causing people to return their units for some or other reason where will we stand should we encounter any difficulties with our modded units.
jonathan
ps thanks for my unit looks nice,cant use the 4xspdif mod yet cos i aint got a 568.2mm


596, 568.2mm, 562v2, DSP5Ks smileys+3dB, DSP5500.2HC smiley, DSP420'sx4,
DSW1500, LG C8 OLED, SkyQ silver v3+3x mini’s, 3xKef ceiling speakers, 2xMSR+custom keys, Mac Mini.
ATV2, vMSR, Amazon FireTV4k, MC200 1TB, HD621, 4xMS200, Oppo 203, Meridian 258, DSP3200’s, AC200,210 Streamer,218 zone controller,Wiim pro x2.
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Hitchhiker
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Originally Posted by Jon Raines
got mine today,not used it yet and dont plan to for a little while untill i get the gist of all the vp settings which im sure will be interesting to most that dont understand them....namely me.
as regards delivery please remember how far its come and how many mods gary does
for various forums,its not only ours that he caters for.
jonathan
ps i had no customs charges for those that are interested

I am happy for you smile
Who delivered the parcel in the UK?
If it has a US postal date on it, please could you let us know how many business days it took (our BH were not BH in the US)

Gary is a business man and whilst your comments are true that does not excuse the four points I raised and him only answering one far from satisfactorily imho.

Martin smile

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Hitchhiker
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Originally Posted by Custom HT
sorry for the confusion but I did not go with EMS shipping due to pricing complaints from many people

for the record you guys overseas did not pay 75$ for shipping either, you paid less than 50$ and I ate some on each shipment

so I did not charge for EMS and use something else, nothing like that happened

thanks

I asked for questions and this is your reply to one of them.
Please could you answer the others.
Thanks

On this answer, it makes no sense at all?
Are you saying you mentioned in the thread that many people were unhappy and therefore the new price would be $50 but for a lesser service? If you did I missed it and apologise.
Also if you had, I would have requested the quicker, trackable option offered initially.

Martin

Last edited by mrbluray; 2009-04-22 17:38.
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Pan-dimensional being
Pan-dimensional being
Joined: Mar 2005
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Originally Posted by Jon Raines
got mine today,not used it yet and dont plan to for a little while untill i get the gist of all the vp settings which im sure will be interesting to most that dont understand them....namely me.
Edge is mainly automatic, can be used without understanding much of it.


HD621, G98DH, G68ADV, Bc Acoustiqe ACT A3, 5200C DSP33, NuForce Reference 9 monoblocks, 2x SB3's, Velodyne DD-15 & DD-12 Subwoofers and a Meridian sub.
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Hitchhiker
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Originally Posted by mrbluray
Are you saying you mentioned in the thread that many people were unhappy and therefore the new price would be $50 but for a lesser service? If you did I missed it and apologise.
Also if you had, I would have requested the quicker, trackable option offered initially.

Martin


yes, people were complaining at the price, so I did what I could to lower it, I shaved 25$ off by going from EMS to priority mail, but I see that even though I lowered the price a little bit people still aren't happy, you aren't happy with much at all it seems grin others were with the lower price, vice versa is true as well, tough decisions have to be made

I think I told this to people overseas(changing shipping), but if I didn't it was a mistep on my part, I am answering and posting close to 20 questions a day here, handling orders, shipping, modding, talking via phone, so occasionally I think I post or answer a question and I don't, I am a 1 man show smile

next item for sale I will give the option for the shipping service for overseas buyers, that way everyone wins and is happy

thanks

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Hitchhiker
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Originally Posted by mrbluray
In a PM I asked if the UK orders could be first to go out as we have the obvious lag of postage, your reply was that this should not be a problem. However I got the complete opposite?

The delay was caused with interconnects as you have mentioned.
Could/should have been communicated to give buyers who chose this option, a chance to cancel that part and a refund made? hence not delaying orders without an explanation?

Martin


Martin, I did consider shipping overseas orders first to they could arrive around the same time as the US orders, I told you I was going to try and do this, but I decided it would bother me way too much to ship someones order first who paid last and vice versa, so I am sorry that I did not inform you of that decision I made

first come first serve is my public statement from now on, only fair and I think everyone would agree

thanks

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Pan-dimensional being
Pan-dimensional being
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Originally Posted by Custom HT
now if I would have used EMS, then a nice tracking system is used, however that is almost double the cost
I believe it would also had raised the risk for having to pay if not customs so at least the (much higher) VAT. Courier-type services most often do the custom handling themselves and seems much tougher to "fool" than the "real customs".


HD621, G98DH, G68ADV, Bc Acoustiqe ACT A3, 5200C DSP33, NuForce Reference 9 monoblocks, 2x SB3's, Velodyne DD-15 & DD-12 Subwoofers and a Meridian sub.
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Hitchhiker
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I totally forgot to mention that as well, thanks Tommy

I had a overseas customer beg me to use priority mail vs EMS, because EMS shipments always have horribly high duties, priority mail shipments do not

this is another advantage of priority vs EMS, that and cost

thanks

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Hitchhiker
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Originally Posted by Custom HT
I totally forgot to mention that as well, thanks Tommy

I had a overseas customer beg me to use priority mail vs EMS, because EMS shipments always have horribly high duties, priority mail shipments do not

this is another advantage of priority vs EMS, that and cost

thanks

Seems strange why you offered it in the first place with a claim of little if any duty, when aparently you knew it will "always have horribly high duties" confused

Someone should hide the spade smile

Well while I still wait for any news on delivery has anyone who has received theirs have any comments on the item "in use"

Perhaps there is a thread elswhere? if so I have missed it.

Martin

Joined: Mar 2009
Posts: 343
Hitchhiker
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Originally Posted by mrbluray
Originally Posted by Custom HT
I totally forgot to mention that as well, thanks Tommy

I had a overseas customer beg me to use priority mail vs EMS, because EMS shipments always have horribly high duties, priority mail shipments do not

this is another advantage of priority vs EMS, that and cost

thanks

Seems strange why you offered it in the first place with a claim of little if any duty, when aparently you knew it will "always have horribly high duties" confused


used to be the case and a month ago I would have said little or no duties with EMS, but from what I have heard in the past week alone from customers that is not the case any longer, I suggest priority from this point out, but that could change in the future as well, they are always looking for ways to bend you guys over

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