I'm not making the comments about handbooks, missed release goals and contradictory marketing blurb, its people going on about how long its taking for the Q&A to come back to us that is p***ing me off. As I said in my earlier post, some people have made good points and M probably know that they get a D- for documentation. M have been like that for as long as I have known them, which is probably why techie people end up with M kit so we can fathom out how it works. Its peoples comments about expecting to see roadmaps and future technology releases and keep hikingon about it that are imho, unnecessary, especially when one of the people concerned is a fellow member of this forum and the company concerned are one of the most open and honest companies that I have ever dealt with. If people have a specific query, just picked up the phone and asked M at HQ UK direct and they will get a direct and honest answer. Its not unknown to be approached by M staff without even contacting them, and this goes right to the very top. That is A+ service. I am sorry, but much as people may have a ����� investment in kit with this company, it does not make us shareholders with an automatic right to know and influence the future plans of the company.

The bit about handbooks and marking blurb just goes to show that M are technology led - I know very few good technology orientated people that can write good user friendly manuals and marketing blurb. And as for meeting expected release dates, I have been in many a situation where a release date has not been known until the morning of the release and predicting release dates, especially where 3rd parties are involved, is incredibly difficult. Not withstanding the situations where a higher priority request has just come in and the original project gets put on indefinite hold.

Meridian owner since 1992
Prime & PSU, Focal Elear headphones, Roon (ROCK 8Gi5 NUC), Explorer 1 & 2, F80. 200/203, various Sonos (via Roon).