Well, it took me 12 months to get �15 off them. I made a claim against a very abusive seller, as they were a power seller - paypal found against me to my horror. After sending an email listing how obvious it was that i was being scammed they then found in my favour and said they cant get any money from the sellers account as they do not have any. I pointed out that the seller was quite happily still selling on eBay using paypal and not to give me any more excuses as they had used all sorts inc just ignoring me.
Well, they agreed his account was recieving monies but they couldnt take any money from his account as that would be against the law and they cant refund me as its between me and the seller.
Anyways after lots of frustration they said they would pay me back, they paid a fiver, then wouldnt pay the rest, tried to ignore me again. I rang them, spoke top someone who "really cared" but said they couldnt do anything as they were just "customer support"??!!! Anyways after giving them an earful of logic they agreed i was to get a refund and that as i had been so inconvenienced i would get a fiver as a gesture of goodwill.
After 12 months, many emails, telephones calls i just about got most of the money back, but definitely no goodwill gesture fiver. They ignored me to date 18 months later.
Paypal frustrated me so much that i chased and chased them. the point is not the money, its when an organisation is willing to take your money and basically blatatatly lie to you and blame you becuase the other party has given them more in fee's than you have.
Really dont like paypal. In my opinion they are an unethical and very dodgy cowboy company who think that they are not bound by any laws thus making up their own rules as they go along.
Anyway rant over lol
Last edited by MazsterUk; 2008-07-29 15:35. Reason: atrocious spelling