I've spoken to Meridian (John Purnell) and they're just going to swap it for a new unit... he didn't like the sound of it falling out of it's packing!

Great service! Although I wasn't as happy to learn that the 558 power amp manual is wrong stating that the 568 has a suitable trigger output to power it up. Passed on to the marketing guys apparently...
Doesn't help me and they haven't even offered me a 562V as compensation! [Linked Image from softronix.com]

568, 558, Sony 7700 DVD, M&K - S125 L&R, S125C, S85s, SS150THX surrounds, MX350THX subwoofer.