Ian, this is where it helps to know your consumer law.
As I understand it:-
You should have stated that you 'Reject this item' and then ask for a replacment or refund.
Goods should be as described, of merchantable quality and fit for purpose.
The Shop are liable as they sold it to you.
Having accepted the repair option, (Its the easiest option from their point of view), I dont think you can do much, unless this takes an unreasonable time.
Keep phoning the shop is my advice, also hustle for some freebies as compensation and perhaps a demo unit to loan.
Lets see how good your dealer is!!!
The lawyers here will now put me right on all of this.
On the Bright side, Meridian are a quality company and they will sort things for you.
I hope you get it back very soon, Cheers, Chris
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