Meridian Unplugged - Powered by MrTechGuy.co.uk Forums Discussion Meridian - Systems The Quasi-official HH CEDIA 2006 Q&A Session Thread

I used to participate in an SMR Lexicon forum back when I had my DC1. There were a couple of tech support folks from Lexicon who participated on the forum (with Lexicon's blessing). I would say that, overall, the dialogue was more open.

Bob mentioned that he was surprised by a couple of problems/ideas raised in JK's questions. Whilst I recognize that this forum represents a minority of Meridian customers, it probably has a disproportionate number of those that are pushing to explore the limits of product capabilities. There are also more than a few folks with a technological understanding that is likely way beyond the norm of Meridian users. It could be a commercial mistake for Meridian to respond to ideas from this forum with the assumption that this reflects the broader interests of the market. However, it is precisely user groups like this that can ask about capabilities that the typical user doesn't know they need/want (yet).

If I were in Bob's seat, I think that I'd ask one of the tech support, development or market research folks to visit the forum periodically (once every 1-2 weeks?) I would ask of the forum that there be two sticky threads:

1. Techical Questions for Meridian
2. Product Suggestions and Requests for Meridian

The former being a spot to place questions that we don't seem to be able to resolve within the community. I think this could be a good organized source of ideas for improvement.

I'd like to add my thanks to Bob, John and all the posters - this is a very interesting thread.

Cheers, Ian