hi

I recently had a problem with my 596 which was solved by replacing the laser and a problem with my 568.2 which was solved by replacing an internal board.

Both of these items are at least maybe 4 or 5 years old.

They were sent back to the factory and repaired free of charge.

All I can say is thank you for excelliant customer service, and I have become more of a raving fan than I was before!

Chris

sun sand and suffering