Webmaster (George) says:
I understand your point that Meridian reads the forum. But it varies with frequency and whom reads it. You could make the same argument about your whole CES that they have already read it, so why ask. Well because we want to get their response !!! I would (and I sure others) would appreciate if you could find a way to bring up the topic. It's really 2 topics.
I'll bring it up. I was merely pointing out that I'm certain M has already read it. I know for a fact that JRS, Duncan Smith and Marc Koval read the HH forum
1) Getting current everyones DVD's players to the best of their ability and with in a reasonable amount of time.
Once they post the latest firmware, it's really out of Ms control.
2) Less important but maybe more important if #1 is difficult and that is have they ever considered a trade-in program and if they don't want to do it, I'm curious why, when other companies seem to be very successful at it (i.e. it's a win win).
An upgrade program is something that I will ask about.
Cheers,