Ok, this is a tough one and I don't want to see this thread degrade on the topic. And I'll let John decide if he wants to approach these questions and how.

But I think a lot of folks are concerned about lack of firmware updates and access. Even though the really enjoy the products they want to see some sort of relative regular effort to improve and get the most out of their very very expensive systems. This mostly applies to all DVD players.

One other related question to ask them is they wouyld ever consider an upgrade program like Lexicon or DVDO. Even though people can often sell their items for about the same as what they would get on trade in. It gives them a warm and fuzzy feeling that Meridian wants to keep them as customers and keep them current. It's builds a strong long term relationship rather than the current program.

- Fiddler (IMHO)

If you think listening to music is fun, try learning an instrument.
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