Sent them my 861v8 in March. They received in March 18. Reached out April 6 and April 24 by email... radio silence. They had this same 861 back in 2019 and they were super responsive then.

Cave: Trinnov Altitude CI-8; Oppo 203 Vanity HD; 6xDSP5k, DSP5kC, D1500; Sony Z9D, PS5 Pro; Apple TV 4K
Living: Wiim Pro; Rega Planar 1+; 2xDSP5k
Master: Wiim Pro; 2xDSP3100
Kitchen: Bluesound Flex stereo pair / Amazon Echo Studio
Deck: Wiim Mini; Random Chinese Class D; Cambridge Soundworks Outdoor 52s; Polk Sub;
Garage: Wiim Pro; 2x5k