Maybe the tilt setting are maxed out to one side. You need either get the 218 working so you can control the settings with the 218 or you need to access the setup menu of the speaker manually so you can change the tone control. Hope you get it working, the speakers are great, hold on.

Main: DSP8000SE< 218 < Farad Super3 TMCB < PS Audio P10. Room correction: Focus Fidelity.
Second: Fostex Fe206NV2 < Audio innovations 500 valve amp < Wiim Pro +
Study: DSP33 < Reviver < MS200
Server: ROCK + Tidal on NUC, fiber on 2x cisco 2960, HD-Plex LPS.
Gone: DSP7200SEu, DSW, DSP5500mkI & DSP5000mkI, 508.20, 210