Compassion and empathy for your clients can be a great quality to find in a dealer. Just yesterday I had forgotten a last minute service call in the morning chaos and ended up being a hour and a half late. After spending three hours re configuring the system when I was finished the client asked what the bill would be. I told her that since I was late and wasted her time, I could not in good conscience charge her. She insisted on paying something, so we settled on a hug.

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#1 Trinnov Altitude 32-8-16, 271, 8000XE, 7200SEHC, 7200.2, Seaton F18, JL Fathom F113, Revel w990's, Kef R7, ATI 528 Amp, JVC RS4100K, SI screen. Roon Nucleus+, Eno AG, Eno M link, 218.
#2 Mark Levinson No5105, Ayre VX8 and CX8, Vandersteen Treo CT, Preamp varies.
#3 Meridian Ellipse