Hi,

You probably need to sort out a reset plug first, then configure the speakers using the Legacy Configuration utility.

Once the speaker reset plug has been used, normally the comms via the RS232 port then wakes up and you can set up the speakers how you want them.

It is unlikely that there would be anything wrong with them.

Good luck,

Steve

Main: 861v6 (LPS), 808v6, UHD722, DSP8000SE Anniversaries, DSP5200.2HC, DSP7200.2, SW1600, Sky Q, Cambridge Audio BD, Roon, M80
Office: 861v4 (LPS), 818v3, 800v4, HD621, M&K S150P, DSP5500HC, M&K MPS2810 sub x2
Son's system: 861v4, HD621, DSP6000.2, DSP5200HC, DSP33
Spare: MCD, 100 Series, 200 Series, 500 Series, F80s, C15s.