Anyone else having trouble updating their 218 using the latest Device Manager software? Mine detects the 218, resets it when it starts the firmware update, but then gets stuck on the "Preparing Device for Update" screen.

Things I've tried:
- Computer & 218 connected to unmanaged switch
- Tried 2 computers both running Windows 7 (maybe need Windows 10/11?)
- WiFi & firewall disabled
- Disconnected 218 from 861v4
- Power cycled 218
- No iphones/ipads running Meridian app
- Waited a couple hours on "Preparing Device for Update" screen

Any other ideas?

Thanks!
Chris

#1: 861v4 | HD621| 218 | DSP8000SEUP | DSP7200.2HC | DSP5200 | SW1600
#2: AC200 | DSP3200 | DSW