I have to pay, otherwise I do not get the HD621 back!
Were you pre-advised what the fee would be, and did you agree to it? If you didn't I think you have good grounds to make a complaint.
I would like an answer to my question though - why did Meridian stop customers updating the firmware? It is a straightforward process.
I guess that's a rhetorical question, as only Meridian can answer it and they don't post on here anymore.
From a my perspective ... I know Meridian don't make it easy, but it is possible.
Regards
Carl
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