Shame Meridian’s customer service is so bad, I sent four tech enquiries through their website in October/November last year when I decided to invest in the Ultra DAC, I did get a phone call in mid December from their sales manger Matthew Delaney who apologised that no one had answered me and that he had checked the customer emails as no one else at Meridian had bothered to and decided to speak to me personally. He was very helpful in sourcing an Ultra DAC with a green display to match my 861 so I can’t fault his service. My subsequent enquiries since I purchased the Ultra in June have been ignored although I have registered my products on the website and that would tell them I’ve spent £30k on new Meridian equipment in the last two years. Crap isn’t it!

861v8, 3 x Ultra Dac, 800 v4, UHD722, 5 x B&W 802d’s, Linn LP12 Akurate, Linn Uphorik, McIntosh MC205, 2x Oppo 205,Roon Nucleus+. All Nordost Heimdall 2 and Valhalla 2 cabled.