Have you tried ensuring that it is the controller?

Try pressing CLEAR on the remote with everything in standby.

If that does not work, try covering the remote eye sensor on the front panel in case something else is interfering with the unit.

Let us know how you get on.

Cheers,

Steve

Main: 861v6 (LPS), 808v6, UHD722, DSP8000SE Anniversaries, DSP5200.2HC, DSP7200.2, SW1600, Sky Q, Cambridge Audio BD, Roon, M80
Office: 861v4 (LPS), 818v3, 800v4, HD621, M&K S150P, DSP5500HC, M&K MPS2810 sub x2
Son's system: 861v4, HD621, DSP6000.2, DSP5200HC, DSP33
Spare: MCD, 100 Series, 200 Series, 500 Series, F80s, C15s.