Hi Colin,

Make sure you’re playing a Master track and that the Tidal output is set to Master.
As Greg suggests, best to stick with the Apple product as well.

Brian

Main: G65, MD600 Sooloos, MC200 Roon Core, MS600, 210, 218, UHD722, DSP5200SE, DSP5200HCSE, M6 & DSW.2
System 2: AC200 MS200, WiiM Pro+, M6.
Other: DSP5000 (96/24v1), DSP3300.