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Joined: Mar 2019
Posts: 189 Likes: 11
Hitchhiker
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Hitchhiker
Joined: Mar 2019
Posts: 189 Likes: 11 |
I'm hesitant to peel into these while they have a few years of warranty on them. I would expect if I open them up I void the deal.
DSP8000SEUP, 218, KEF Blade, Mcintosh Mc611x2, C49, Roon Nucleus. 'lovin the dream.
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Joined: Apr 2004
Posts: 888 Likes: 56
Pan-dimensional being
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Pan-dimensional being
Joined: Apr 2004
Posts: 888 Likes: 56 |
Steve,
As they are under warranty, can you send the panels back to the dealer who supplied the upgrade panels for service under the warranty?
I've never had to send anything to Meridian under warranty, but I would assume any dealer could help you coordinate a return for service? Maybe it would be helpful for us all to better understand how service under warranty works.
Hope you get this sorted soon!
John
Theater: 861v4_LPS, 818v3, HD621, Oppo 203, Lumagen Pro, DSP8000SE, DSP5500C, SW1600x2, DSP5500, Epson 6040UB, PS4
Living room: 861v4_LPS, HD621, DSP8000SE, DSP5200C, Oppo 203, Lumagen 2143, 818v3, Sooloos/MC600 Bluesound Node
Bedroom: M80
office: G68D, DSP6000
Garage: DSP5000
Storage: M33s, DSP33s, DSP5k, 501, 518, M1500, G98DH, SW1600
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Joined: Mar 2019
Posts: 189 Likes: 11
Hitchhiker
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Hitchhiker
Joined: Mar 2019
Posts: 189 Likes: 11 |
Dealer is a ways away and not being certain if the problem is the new panel or something inside is why i'm looking for a Meridian service center.
DSP8000SEUP, 218, KEF Blade, Mcintosh Mc611x2, C49, Roon Nucleus. 'lovin the dream.
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Joined: Feb 2011
Posts: 2,821 Likes: 94
Great Green Arkleseizure
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Great Green Arkleseizure
Joined: Feb 2011
Posts: 2,821 Likes: 94 |
www.the-repair-shop.comThey state they are the only authorised Meridian repair shop in USA. However as you probably already know they are in [Moderated] Georgia. Hector
AV: Thorens TD160B, SME, ShureV15MK2, 500, 598, 861v4, DSP7200.1, DSP3300HC Samsung UE55, SkyHD.
DINING: MS600, AC200, DSP5200SEUG.
STUDY 504, Roon Nucleus + RevB, 808v6, 5200SE, Mac & PC (Touch Screen), Prime+PS Grado GS1000i
HORIZONTAL: M80, MS200, Red Rose Spirit + Sonus Faber Toys, iPad Mini
A capella to Zydeco
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Joined: Jun 2000
Posts: 343 Likes: 3
The-Repair-Shop.com Hitchhiker
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The-Repair-Shop.com Hitchhiker
Joined: Jun 2000
Posts: 343 Likes: 3 |
Hi Steve;
The problem could be a couple of things. Power supply or Midrange like Bruce said (doubtful on the midrange though if the problem goes away after warmup) Could also be a DSP or amplifier problem. The only way to know will be to get the panels here so that we can duplicate the problem. There is also a remote possibility that the problem will not show up here, many moons ago we had a similar problem and it turned out to be that the panel was shorting out one of the PSU wires when it was screwed down. (poor installer problem). If that happens then we would need to get the entire speaker here to be able to sort the problem.
This is why Meridian always wants you to use a local dealer or at least a dealer who is willing to stand behind the sale and support you if you have an issue.
Best best is to get the dealer who sold the upgrade to get the panels removed and sent here for evaluation, If that is not possible then you will need to get a local installer to come in to remove and re-install the panels while they are serviced. That will not be covered by Meridian as an expense.
Best
Marc Koval
The Repair Shop
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