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#295215 2020-08-01 09:28
Joined: Aug 2004
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Ian
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President of the Imperial Galactic Government
President of the Imperial Galactic Government
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Can anyone tell me what the Tidal billing cycle is?

I can only find embedded within the Tidal T&Cs
Originally Posted by T&C 3a
will automatically renew on a monthly or annual basis (as specified during your sign-up)

However, the date that my card is debited each month seems to be something like a 30 day billing cycle and what started a year and a bit ago as 9th of month has this/last month moved to end of the month, so in July, I got charged on both 1st and 31st of July.

So over course of around 17 months, I am around 10 days down. Not end of the world but moving payment date is a PITA and it seems to be at odds with their T&C's.

[Linked Image]

Last edited by Ian; 2020-08-01 09:35. Reason: added t&c image

Meridian owner since 1992
Prime & PSU, Focal Elear headphones, Roon (ROCK 8Gi5 NUC), Explorer 1 & 2, F80. 200/203, various Sonos (via Roon).
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Paranoid android
Paranoid android
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When I get home tomorrow I will check. I have always assumed 12 billings each year (12 x 30 days). Perhaps I am wrong.


Cinema/Music: Trinnov Altitude32 8-16,218,Cloud 4 channel, Marantz UD5007,DSP5200SE(2+C),DSP3300(4),DSW(2),271,MShort Ceilings,AppleTV 4K
TV: Marantz SR7013 Wharfedale Diamond 9x4+Celestion(C)
Music: Roon,i7NUC8gen,QNAP TS253A, Sony Scala, MS200, Garrard DDQ650,Wharfedale Diamond 12.3
Kitchen: AD88 (bluetooth via i80).
1 member likes this: Ian
Joined: May 2007
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Paranoid android
Paranoid android
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I have now checked when we get our Tidal charge. It oscillates a bit but only within a few days - in our case the range seems to be the 5th to the 9th of the month. Why it does this I do not know (it is on a credit card and we always check our card bills assiduously every month) but I suppose in your case the oscillation might wander enough for you to get two charges in one 31 day period. Just make sure you only have 12 a year! We only get 12 a year, as you would expect


Cinema/Music: Trinnov Altitude32 8-16,218,Cloud 4 channel, Marantz UD5007,DSP5200SE(2+C),DSP3300(4),DSW(2),271,MShort Ceilings,AppleTV 4K
TV: Marantz SR7013 Wharfedale Diamond 9x4+Celestion(C)
Music: Roon,i7NUC8gen,QNAP TS253A, Sony Scala, MS200, Garrard DDQ650,Wharfedale Diamond 12.3
Kitchen: AD88 (bluetooth via i80).
Joined: Aug 2004
Posts: 7,950
Likes: 19
Ian
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President of the Imperial Galactic Government
President of the Imperial Galactic Government
Joined: Aug 2004
Posts: 7,950
Likes: 19
Thanks for checking.

Mine oscillates, but it seems to have been a downward trend. Started on 9th, dropped quickly to around the 5th, then slowly dropped to end of previous month. I'll see if I can reset the date as on that account, I prefer money to leave early in the month.


Meridian owner since 1992
Prime & PSU, Focal Elear headphones, Roon (ROCK 8Gi5 NUC), Explorer 1 & 2, F80. 200/203, various Sonos (via Roon).

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