Hi Jon,

We received the official email today, but it was published here before we could post it. However, it has been published. The site is not run by Meridian and Mr Tech Guy is a repair/service centre and dealer we have contact with our friends at Meridian as we are both ex-employees however we are independent and here to help you guys.

You are correct March 2019 was the press release, it feels like longer. Apologies I should have checked.

The Meridian factory is running a very slimmed-down staff because of the Social distancing and this will cause delays not an excuse for them but it is what it is.

We are sad that the Tidal feature will no longer be supported however there are options to use your audio endpoints by moving over to Roon. You can still use Sooloos without tidal and the system will deliver the same audio quality as before. Tidal has changed a method of how passwords are handled and the systems cannot be updated anymore.

The issue is complex as we believe the infrastructure to roll out an upgrade is no longer in place so this would require a major infrastructure update as well as producing the Sooloos build.

If you contact your dealer then there are options, we are independent of Meridian and we can only pass on the information we receive.

I am sorry you feel you have been let down that the information was sent from Norway. We will try harder next time but as the press release confirms it was the final release PRESS RELEASE


EDIT: Last software for Sooloos was 24th November 2017 The software (v 2.538) Which is why I thought it was several years since the press release.

Regards
Edd

Last edited by MrTechGuy; 2020-05-04 21:45.
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