Looking at the Installation Guide, there are a lot of little things that could be missed. When I installed mine, there was a video on Meridian's website that I found useful. In any case here are some things to check. Is your network cable connected to ethernet port 1 on the QNAP? Did you change the Web Server to port 81 on the QNAP? Did you go into the Meridian Sooloos Configuration app on your PC and enable System Core and Storage? Those are just a few things to check, but I would go through the Installation Guide again and check your setup. I'm running Ver. 4.3.4.0644 on my QNAP.
Charlie
Hi Charlie
Thanks for the reply and helpful tips.
So, in answer to your suggestions:
1) Yup - Eth port #1 is being used :-) And I can "ping" the C10 at it's IP address and it responds back so I know the network connection is good (and using the touchscreen, it confirmed it has a link to the internet).
2) The QNAP is using port 8080 for the web server. On my dead TS-251 I don't recall ever changing the web port to 81 !! And when I restored my settings from my last backup (prior to me accidentally killing my original 251) so, most other settings have transferred across...though I'm thinking there's a permission or two that might not have been set...I've re-set the Web server port to 81 but it's made no differece as the C10 is not showing it on the "Devices" screen.
3) I've tried the Meridian Sooloos Configuration app (v34) and it doesn't work...I've unticked and re-ticked and rebooted my (Win 7 Pro) PC to re-enable .NET Framework 3.5.1 (which this software uses) and all I get is a white box and nothing inside...excepting a "Devices on network (select a device to change properties)" on the program header. Seems like a pretty usless piece of software that it cannot scan a network and show live devices...(as a network engineer, whatever this software is doing is not "by the book" in terms of "snooping" the network and getting the IP addresses of their (or anyone elses) hardware. Ditto trying to FTP into the C10 leads to a "ECONNREFUSED - Connection refused by server".
4) Re QNAP firmware. I upgrade to the earliest version of 4.3.x firmware on the QNAP website, which is 4.3.6.0895 - this was done on purpose in order to ensure that the Sooloos plugin for QNAP would work. There are no earlier 4.3.x versions there and I only upgraded to 4.3 as Plex won't run on the 4.2 firmware.
I've read through the Install Guide and the one issue I have is with setting up a "guest" account on the QNAP...as the QNAP doesn't allow just 5 "letters" as a username for a "guest" user. However I have set up a folder share with R/W privileges to "everyone". (This worked on the old 251 and so it should be OK on this new firmware...).
What's crazy (to my mind) is that the C10 is just a simple motherboard with a CPU/RAM/Network port and a CD drive - and the Sooloos software used to run it, and you can't even use a browser to get to an admin page direct on the hardware - even the lowliest of cheap routers allow this.
regards
Tom