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Joined: Apr 2020
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Harmless
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Harmless
Joined: Apr 2020
Posts: 1 |
Hello I’ve exactly the same problems with TIDAL since some days.
I can log into Tidal on my phone and laptop and it works fine. I can also play all my bookmarked Tune-In radio stations on Sooloos, but no Tidal.
The Tidal account works with iPhone and iPad
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Joined: Feb 2014
Posts: 35 Likes: 1
Harmless
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Harmless
Joined: Feb 2014
Posts: 35 Likes: 1 |
Me too. No Tidal on my MC200 but can get it on all non-Meridian hifi. The lack of Meridian support for Sooloos app, means i really regret the purchase.
Just getting started
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Joined: Aug 2010
Posts: 515 Likes: 3
Paranoid android
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Paranoid android
Joined: Aug 2010
Posts: 515 Likes: 3 |
Tidal Member support replied to my request: FYI, these are the question they asked, and how I answered it:
What device are you using to stream TIDAL? Meridian / Sooloos MC200
What is the software running on your device? Sooloos Version 2.538 Device Build: 1579 (see image attached)
What is the exact version of TIDAL running on your device? TIDAL software is not running on the streamer MC200: I use my account credential to lo in to TIDAL through Sooloos
When did you first notice this issue? Early last week
Does this issue occur when you are connected to WiFi or cellular data? No, the device is connected with a LAN cable to the router
Are you receiving any error messages? If so, which one(s)? See screen copies attached
Have you tried uninstalling/reinstalling the app? I have tried removing the TIDAL account from the MC200 and add it again, to no avail.
Do you have this issue when using any other TIDAL client - desktop application/web player/mobile application? I have no problem with the actual TIDAl app on my laptop or my cell phone
Are there any troubleshooting steps that you have tried already? Rebooting the Meridian MC200, to no avail. NOTE: I am not the only one in this situation. Several other Meridian Sooloos users have reported the same problem since last week.
Jerome
Music: NUC + ROCK + QObuz > MS600 > G65 > DSP8000SE + DSP5200HC.SL + DSP5200SE rears
Movies: Apple TV > HD621 > G65 > DSP8000SE + DSP5200HC.SL + DSP5200SE rears
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Joined: Feb 2010
Posts: 2,165 Likes: 67
Meridian Partner Senior Shouting Officer
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Meridian Partner Senior Shouting Officer
Joined: Feb 2010
Posts: 2,165 Likes: 67 |
Meridian are aware of the issue and looking into it.
This may take longer than normal as they are short-staffed due to the lock-down.
I'll post more info when I have it.
Rick
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1 member likes this:
MrTechGuy |
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Joined: Feb 2014
Posts: 35 Likes: 1
Harmless
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Harmless
Joined: Feb 2014
Posts: 35 Likes: 1 |
Thanks Rick. Is this the beginning of the end for Sooloos and my MC200?
Just getting started
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Joined: May 2007
Posts: 742 Likes: 54
Paranoid android
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Paranoid android
Joined: May 2007
Posts: 742 Likes: 54 |
May I note again that Tidal's recent promotion of all the ways to get Tidal includes an entry for Meridian focussing on Sooloos.
Cinema/Music: Trinnov Altitude32 8-16,218,Cloud 4 channel, Marantz UD5007,DSP5200SE(2+C),DSP3300(4),DSW(2),271,MShort Ceilings,AppleTV 4K
TV: Marantz SR7013 Wharfedale Diamond 9x4+Celestion(C)
Music: Roon,i7NUC8gen,QNAP TS253A, Sony Scala, MS200, Garrard DDQ650,Wharfedale Diamond 12.3
Kitchen: AD88 (bluetooth via i80).
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Joined: Nov 2009
Posts: 3,856 Likes: 374
Meridian Partner Vogon Civil Servant
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Meridian Partner Vogon Civil Servant
Joined: Nov 2009
Posts: 3,856 Likes: 374 |
I believe we all need to show a bit of patience and this will get sorted. I am sure that Meridian was just as surprised as we are at whatever changed that broke Tidal for Sooloos users.
www.cmbintegrations.comOne step from the Presidency #1 Trinnov Altitude 32-8-16, 271, 8000XE, 7200SEHC, 7200.2, Seaton F18, JL Fathom F113, Revel w990's, Kef R7, ATI 528 Amp, JVC RS4100K, SI screen. Roon Nucleus+, Eno AG, Eno M link, 218. #2 Mark Levinson No5105, Ayre VX8 and CX8, Vandersteen Treo CT, Preamp varies. #3 Meridian Ellipse
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1 member likes this:
bxd |
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Joined: May 2007
Posts: 742 Likes: 54
Paranoid android
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Paranoid android
Joined: May 2007
Posts: 742 Likes: 54 |
Bruce, Well said.
Last edited by Carl; 2020-04-21 15:28. Reason: Off-topic content moved to Switching to "Roon from Sooloos - Pros & Cons"
Cinema/Music: Trinnov Altitude32 8-16,218,Cloud 4 channel, Marantz UD5007,DSP5200SE(2+C),DSP3300(4),DSW(2),271,MShort Ceilings,AppleTV 4K
TV: Marantz SR7013 Wharfedale Diamond 9x4+Celestion(C)
Music: Roon,i7NUC8gen,QNAP TS253A, Sony Scala, MS200, Garrard DDQ650,Wharfedale Diamond 12.3
Kitchen: AD88 (bluetooth via i80).
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1 member likes this:
bxd |
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Joined: Sep 2007
Posts: 147
Hitchhiker
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Hitchhiker
Joined: Sep 2007
Posts: 147 |
I have now lived with the Tidal app for a couple of days! I play via my iPad and Apple TV and the SQ is ok!
I listened to loads of music suggested to me! But it’s taken over and I no longer feel that I pick the music, like radio!
Sooloos 2X MC600, Magico S3, Devialet D400, Micro Seiki DQX-500
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Joined: Feb 2010
Posts: 2,165 Likes: 67
Meridian Partner Senior Shouting Officer
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Meridian Partner Senior Shouting Officer
Joined: Feb 2010
Posts: 2,165 Likes: 67 |
Hi All,
The issue has been replicated at Meridian and they are in discussions with Tidal to find a remedy.
Rick
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2 members like this:
RobP, Carl |
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Joined: May 2008
Posts: 8,505 Likes: 78
President of the Imperial Galactic Government
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President of the Imperial Galactic Government
Joined: May 2008
Posts: 8,505 Likes: 78 |
Hi Rick, thanks for update.
861v6+ID40, HD621, 8000.2, 7200HC, 7200.2, SKYQ Silver, PS3, PDP-LX6090, QNAP TS870-Pro (8*6TB), Roon, iPadAir2.
[In Reserve] C15, MD600 (2*3TB), TwinStore RM (2*2TB)
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Joined: Oct 2012
Posts: 107 Likes: 1
Hitchhiker
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Hitchhiker
Joined: Oct 2012
Posts: 107 Likes: 1 |
Thanks Rick,
This is very good news!
818v3, DSP7200SE, F80, Roon Nucleus Titan.
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