Meridian Unplugged - Powered by MrTechGuy.co.uk Forums Discussion Meridian - Streaming Sooloos Tidal

Tidal Member support replied to my request: FYI, these are the question they asked, and how I answered it:

What device are you using to stream TIDAL? Meridian / Sooloos MC200

What is the software running on your device? Sooloos Version 2.538 Device Build: 1579 (see image attached)

What is the exact version of TIDAL running on your device? TIDAL software is not running on the streamer MC200: I use my account credential to lo in to TIDAL through Sooloos

When did you first notice this issue? Early last week

Does this issue occur when you are connected to WiFi or cellular data? No, the device is connected with a LAN cable to the router

Are you receiving any error messages? If so, which one(s)? See screen copies attached

Have you tried uninstalling/reinstalling the app? I have tried removing the TIDAL account from the MC200 and add it again, to no avail.

Do you have this issue when using any other TIDAL client - desktop application/web player/mobile application? I have no problem with the actual TIDAl app on my laptop or my cell phone

Are there any troubleshooting steps that you have tried already? Rebooting the Meridian MC200, to no avail. NOTE: I am not the only one in this situation. Several other Meridian Sooloos users have reported the same problem since last week.