Meridian Unplugged - Powered by MrTechGuy.co.uk Forums Discussion Meridian - Streaming Sooloos Tidal

A while after your post so may have sorted itself by now, but no issues with Caroline or Syntelman's March Live here. I'm not sure what Tidal region I am as I am UK but billed in US

Forgot to mention, Tidal via Roon

Thanks Ian.

Just tried the two tracks again through Sooloos with the same result....

They both play fine via the TIDAL app on my laptop.

Hector, Roon had an online outage the other day and that may have caused your issue.

My problem did not manifest itself until well after the Roon outage unless there was a second outage.

This could have occurred without notice or I wonder if an automatic update was taking place on my Nucleus + relating to the core at the time I tried to use it.

This would go some way to explain the update message simultaneously received on my PC and Mac after which the system recovered normal service.

Hector

I think it’s a Sooloos issue not Tidal issue, if those with Roon are up and running again.

Tidal app on my phone and iPad are working fine, I just can’t get Tidal to work through Sooloos(using an MC200).

I have also tried using Touch PC on my surface laptop and get the same connection problems.

I’m UK based, so it’s a universal Sooloos issue.....I’m guessing.

I’m not even sure Meridian are supporting Sooloos anymore?

This may be the time to think of finally jumping ship if this doesn’t get resolved.

I tend to agree here, thinking back to how we noticed it. My children were trying to play some tracks and Sooloos could not find any zones, I checked my phone and I could find the server but not load any zones either. After a few reboots of the MC200 zones came back but only local files played, no tidal.

Same issue with my MC600!

I fear you are correct. This may indeed be the end of Sooloos.
I will not be happy about this if true. I have invested a lot of $$$$ in Meridian/Sooloos like many.
For Meridian to just cut and run rather then support Sooloos for at least 3 - 5 years or so will leave a bad taste.

Why would anyone purchase [u any[/u] Meridian product that needs software to function?
"Sorry, the warranty has expired, your on your own".

Think about all the folks that purchased an MC200, C15 or MD600 just before they announced they are no longer supporting Sooloos.
I fear this is a company in trouble.

Pure speculation

It would be logical that this is a Tidal issue caused by the movement of the Roon moon. The cause surely must emanate from a Tidal change.

High water for Sooloos?

Will Sooloos users be stranded at the Tidal Line, or will Meridian step in and get their feet wet and sort it out with Tidal.

Please respond Meridian.

Hector

Of course I hope my fears are misplaced.

I've also got the Tidal login issue in the UK. I'm using MD600 as Core into two MS600 zones.

There was mention further up the thread that a Core restart might trigger the issue. A bit anecdotal as I can't remember the exact sequence but I did power cycle the Core last week post which I noticed the issue. Like many I've been working from home and I had a problem with Control:PC connecting, which I ended up resolving by the Core restart after failing to solve by restarting computer. My Core had been up for weeks/months prior to that.

I really hope Meridian come through with a fix for this. Tidal is a really important part of the Sooloos experience for me and I don't really want to go down the Roon route. I'm happy with the Sooloos interface and functionality and don't want the cost/hassle of implementing a new solution, particularly with all the uncertainty in the world at the moment.

Come on Meridian, you are making it very hard for people to consider investing in your products with the total lack of support for Sooloos. Fine if you don't want to upgrade the software but at minimum maintain the existing functionality to protect your loyal customers and their investments.

I think Tidal recently changed the login process. Roon changed to deal with that.

I assume that HQ will have to modify Sooloos is a similar way.