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Joined: Aug 2004
Posts: 7,950 Likes: 19
President of the Imperial Galactic Government
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President of the Imperial Galactic Government
Joined: Aug 2004
Posts: 7,950 Likes: 19 |
Supplementary (nudged by Hector's experience): I am noticing a number of tracks will not play due to the "slow network response" feature, for example "Caroline" from Dragonfly by Jefferson Starship and "Syntelman's March of the Roaring Seventies" (et alia) from Amon Duul II - Live in London A while after your post so may have sorted itself by now, but no issues with Caroline or Syntelman's March Live here. I'm not sure what Tidal region I am as I am UK but billed in US  Forgot to mention, Tidal via Roon
Last edited by Ian; 2020-04-18 11:02. Reason: Added Tidal via Roon
Meridian owner since 1992
Prime & PSU, Focal Elear headphones, Roon (ROCK 8Gi5 NUC), Explorer 1 & 2, F80. 200/203, various Sonos (via Roon).
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Joined: May 2001
Posts: 3,140 Likes: 24
Hooloovoo
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Hooloovoo
Joined: May 2001
Posts: 3,140 Likes: 24 |
Thanks Ian.
Just tried the two tracks again through Sooloos with the same result....
They both play fine via the TIDAL app on my laptop.
"Wonderful perfect quadraphonic sound with distortion levels so low as to make a brave man weep" - Prostetnic Vogon Jeltz of the Galactic Hyperspace Planning Council
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Joined: Dec 2004
Posts: 6,569 Likes: 13
President of the Imperial Galactic Government
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President of the Imperial Galactic Government
Joined: Dec 2004
Posts: 6,569 Likes: 13 |
Hector, Roon had an online outage the other day and that may have caused your issue.
No 18 in the Hall of fame I have simple tastes; I am content to settle for the best: GIK monster bass panels, rear wall. QNAP TVS 471i3. Roon into DSP5200SE via 210/ 218 zone... Explorer 2. Bluesound Pulse 2, Mini & Flex. 596v1, 518, Foxsat HD, Sony BDP, Pioneer 5090, 2 Chromecast's for LRB videos. MS200 to F80 for a Roon zone
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Joined: Feb 2011
Posts: 2,821 Likes: 94
Great Green Arkleseizure
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Great Green Arkleseizure
Joined: Feb 2011
Posts: 2,821 Likes: 94 |
My problem did not manifest itself until well after the Roon outage unless there was a second outage.
This could have occurred without notice or I wonder if an automatic update was taking place on my Nucleus + relating to the core at the time I tried to use it.
This would go some way to explain the update message simultaneously received on my PC and Mac after which the system recovered normal service.
Hector
AV: Thorens TD160B, SME, ShureV15MK2, 500, 598, 861v4, DSP7200.1, DSP3300HC Samsung UE55, SkyHD.
DINING: MS600, AC200, DSP5200SEUG.
STUDY 504, Roon Nucleus + RevB, 808v6, 5200SE, Mac & PC (Touch Screen), Prime+PS Grado GS1000i
HORIZONTAL: M80, MS200, Red Rose Spirit + Sonus Faber Toys, iPad Mini
A capella to Zydeco
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1 member likes this:
ChrisLayerUK |
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Joined: May 2013
Posts: 158 Likes: 8
Hitchhiker
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Hitchhiker
Joined: May 2013
Posts: 158 Likes: 8 |
I think it’s a Sooloos issue not Tidal issue, if those with Roon are up and running again.
Tidal app on my phone and iPad are working fine, I just can’t get Tidal to work through Sooloos(using an MC200).
I have also tried using Touch PC on my surface laptop and get the same connection problems.
I’m UK based, so it’s a universal Sooloos issue.....I’m guessing.
I’m not even sure Meridian are supporting Sooloos anymore?
This may be the time to think of finally jumping ship if this doesn’t get resolved.
Music Room: 818v3, DSP8000SE (SpeakerLink cables), iPad control
Shunyata Denali Power Distributor, fed by SIgma NR V2 + Sigma digital(818) + 2x Alpha NR(DSP8000SE)
Network Acoustics ENO filter + Rubicon Switch(powered by IFI IPower Elite)
Office: Stax SRS2020 via ifi Signature
Spare: DSP5200 + MC200
Running Roon Core on SonicTransporter
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Joined: Jul 2013
Posts: 203
Hitchhiker
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Hitchhiker
Joined: Jul 2013
Posts: 203 |
I think it’s a Sooloos issue not Tidal issue, if those with Roon are up and running again. I tend to agree here, thinking back to how we noticed it. My children were trying to play some tracks and Sooloos could not find any zones, I checked my phone and I could find the server but not load any zones either. After a few reboots of the MC200 zones came back but only local files played, no tidal.
1) 568.2mm, 7K's, 5K5HC, 4x420's, D2500, MS200, moded Oppo BDP, Epson5020 FP
2) 218, 5200SE, DSW
3) MC200 core & MS200s to HK PA4000 house distribution
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Joined: Sep 2007
Posts: 147
Hitchhiker
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Hitchhiker
Joined: Sep 2007
Posts: 147 |
Same issue with my MC600!
Sooloos 2X MC600, Magico S3, Devialet D400, Micro Seiki DQX-500
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Joined: Oct 2012
Posts: 107 Likes: 1
Hitchhiker
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Hitchhiker
Joined: Oct 2012
Posts: 107 Likes: 1 |
I fear you are correct. This may indeed be the end of Sooloos.
I will not be happy about this if true. I have invested a lot of $$$$ in Meridian/Sooloos like many.
For Meridian to just cut and run rather then support Sooloos for at least 3 - 5 years or so will leave a bad taste.
Why would anyone purchase [u any[/u] Meridian product that needs software to function?
"Sorry, the warranty has expired, your on your own".
Think about all the folks that purchased an MC200, C15 or MD600 just before they announced they are no longer supporting Sooloos.
I fear this is a company in trouble.
818v3, DSP7200SE, F80, Roon Nucleus Titan.
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Joined: Feb 2011
Posts: 2,821 Likes: 94
Great Green Arkleseizure
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Great Green Arkleseizure
Joined: Feb 2011
Posts: 2,821 Likes: 94 |
Pure speculation
It would be logical that this is a Tidal issue caused by the movement of the Roon moon. The cause surely must emanate from a Tidal change.
High water for Sooloos?
Will Sooloos users be stranded at the Tidal Line, or will Meridian step in and get their feet wet and sort it out with Tidal.
Please respond Meridian.
Hector
Last edited by Hector; 2020-04-18 14:20.
AV: Thorens TD160B, SME, ShureV15MK2, 500, 598, 861v4, DSP7200.1, DSP3300HC Samsung UE55, SkyHD.
DINING: MS600, AC200, DSP5200SEUG.
STUDY 504, Roon Nucleus + RevB, 808v6, 5200SE, Mac & PC (Touch Screen), Prime+PS Grado GS1000i
HORIZONTAL: M80, MS200, Red Rose Spirit + Sonus Faber Toys, iPad Mini
A capella to Zydeco
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Joined: Oct 2012
Posts: 107 Likes: 1
Hitchhiker
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Hitchhiker
Joined: Oct 2012
Posts: 107 Likes: 1 |
Of course I hope my fears are misplaced.
818v3, DSP7200SE, F80, Roon Nucleus Titan.
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Joined: Jul 2012
Posts: 22
Harmless
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Harmless
Joined: Jul 2012
Posts: 22 |
I've also got the Tidal login issue in the UK. I'm using MD600 as Core into two MS600 zones.
There was mention further up the thread that a Core restart might trigger the issue. A bit anecdotal as I can't remember the exact sequence but I did power cycle the Core last week post which I noticed the issue. Like many I've been working from home and I had a problem with Control:PC connecting, which I ended up resolving by the Core restart after failing to solve by restarting computer. My Core had been up for weeks/months prior to that.
I really hope Meridian come through with a fix for this. Tidal is a really important part of the Sooloos experience for me and I don't really want to go down the Roon route. I'm happy with the Sooloos interface and functionality and don't want the cost/hassle of implementing a new solution, particularly with all the uncertainty in the world at the moment.
Come on Meridian, you are making it very hard for people to consider investing in your products with the total lack of support for Sooloos. Fine if you don't want to upgrade the software but at minimum maintain the existing functionality to protect your loyal customers and their investments.
MD600, MS600
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Joined: Feb 2002
Posts: 8,811 Likes: 85
President of the Imperial Galactic Government
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President of the Imperial Galactic Government
Joined: Feb 2002
Posts: 8,811 Likes: 85 |
I think Tidal recently changed the login process. Roon changed to deal with that.
I assume that HQ will have to modify Sooloos is a similar way.
Rgds,
Nick
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