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Joined: Sep 2012
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Huw Offline
Paranoid android
Paranoid android
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I received an email this morning announcing a 60 day free “At Home” offer for current subscribers .Logged in as instructed on the email but despite several attempts it tells me I am not eligible for the offer .... was hoping for £40 freebie but ....
Regards Huw


#1 52KSE 218 LG OLED Sony BRay, Sonos Beam 2
#2 52KSE 218 Pana LED Zenith 2 Naim Muso2
#3 Teac X1 CD, G68, 562v3 518 568 556 G98DH 5K,5KHC 24/96,MS600,Systemdek I920, Ortofon M520, Synthèse Floating 2 Thorens TD160 Ortofon M15e Pioneer DAT Panny Plasma,Humax,BRay.
#4 Panasonic 4K LED Sonos Beam 2
#5 F80 MS200 iDock Sonos Move
#6 MS200 5K 24/96
Joined: Apr 2004
Posts: 885
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Pan-dimensional being
Pan-dimensional being
Joined: Apr 2004
Posts: 885
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Same here.
I am using MC600/818.3 Sooloos, it did not work last night and still isn't working this morning.
It was working fine a few days ago.


Theater: 861v4_LPS, 818v3, HD621, Oppo 203, Lumagen Pro, DSP8000SE, DSP5500C, SW1600x2, DSP5500, Epson 6040UB, PS4
Living room: 861v4_LPS, HD621, DSP8000SE, DSP5200C, Oppo 203, Lumagen 2143, 818v3, Sooloos/MC600 Bluesound Node
Bedroom: M80
office: G68D, DSP6000
Garage: DSP5000
Storage: M33s, DSP33s, DSP5k, 501, 518, M1500, G98DH, SW1600
Joined: Jul 2014
Posts: 26
Harmless
Harmless
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Joined: Jul 2014
Posts: 26
I'm streaming Tidal via 808v6 & MS200 in the UK using Roon with no issues which would suggest the issue may be with Sooloos? Don't know if this helps you or not. Best of luck sorting it out.


Scotav
Joined: May 2007
Posts: 742
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Paranoid android
Paranoid android
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I haven't used Sooloos for a while, though I do like it so I thought I would try it again to see whether it would work at all (I have a Roon Rock nucleus on the same network as well) and whether Tidal would work. I am delighted to report that everything, including Tidal, with the Sooloos core on my QNAP TS-253A, is working perfectly.


Cinema/Music: Trinnov Altitude32 8-16,218,Cloud 4 channel, Marantz UD5007,DSP5200SE(2+C),DSP3300(4),DSW(2),271,MShort Ceilings,AppleTV 4K
TV: Marantz SR7013 Wharfedale Diamond 9x4+Celestion(C)
Music: Roon,i7NUC8gen,QNAP TS253A, Sony Scala, MS200, Garrard DDQ650,Wharfedale Diamond 12.3
Kitchen: AD88 (bluetooth via i80).
Joined: Oct 2013
Posts: 43
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Mostly harmless
Mostly harmless
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Hmm, I’m another one who lost my ability Yesterday to access Tidal via my MC200 and iPad. On the plus side, it’s good that others have the same issue - I.e. it’s not my connections that are up the spout. It definitely is worrying however, I do hope we ‘loyal’ Sooloos users are not Now being forced now to move over to Roon.

I have dropped an e-mail to Richard at Sevenoaks in Reading, my trusted M supplier over the last 20 years, just in case he has heard anything.

Only saving grace is that at least I still have a hundred CD copied albums still accessible in my MC200 library, but I do miss the Tidal link, especially for MQA playlists.


Rm1: 861v8, 2xDSP7200SE, DSP5200HCSEU, 2xDSP5200, 2xDSP33, MC200, 218, 271, NAD M17, Panasonic DP-UB9000 Blu-ray,
Sony VPL-VW790ES projector
Rm2: 561, 3x DSP5000 (18 bit)
Rm3: 218+Farad PS, 2x SE7200SE
Rm4: 218, 2x DSP5200.2
Spares: G61RSL, 3x DSP5000, 2 x DSP33
Joined: May 2001
Posts: 3,140
Likes: 24
Hooloovoo
Hooloovoo
Joined: May 2001
Posts: 3,140
Likes: 24
I am still able to stream TIDAL through Sooloos here in the UK.

Random thought - my core last restarted > 11 days ago - could I suggest that people check to see if there is a correlation between the core restarting and TIDAL access?


"Wonderful perfect quadraphonic sound with distortion levels so low as to make a brave man weep" - Prostetnic Vogon Jeltz of the Galactic Hyperspace Planning Council
Joined: Jan 2011
Posts: 1,165
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bxd Offline
Pan-dimensional being
Pan-dimensional being
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Posts: 1,165
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Hi,

I restarted my MD600 core yesterday and that hasn’t had any effect.

Brian


Main: G65, MD600 Sooloos, MC200 Roon Core, MS600, 210, 218, UHD722, DSP5200SE, DSP5200HCSE, M6 & DSW.2
System 2: AC200 MS200, WiiM Pro+, M6.
Other: DSP5000 (96/24v1), DSP3300.
Joined: Oct 2012
Posts: 107
Likes: 1
Hitchhiker
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Joined: Oct 2012
Posts: 107
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So it seems this is a problem mostly in the US.
I have sent the Tidal Help Desk an email letting them know about the problem.
Fingers crossed.


818v3, DSP7200SE, F80, Roon Nucleus Titan.
Joined: Feb 2011
Posts: 2,821
Likes: 94
Great Green Arkleseizure
Great Green Arkleseizure
Joined: Feb 2011
Posts: 2,821
Likes: 94
I had an unusual experience today with Roon / Tidal. It played OK yesterday, however today I selected an album in my library Tidal Import and pressed play. Nothing happened, first track highlighted on Roon app screen but would not start playing.

I played a CD on 808 player, no problem.

Went back to Roon / Tidal no change, I had full access to my library but nothing would play, whether it was streamed from Tidal or a ripped CD in my library. I rebooted Nucleus + but the problem persisted. No Joy.

Rebooted Nucleus + a second time and hey presto back to normality. However I did get briefly an onscreen message that my Roon Core device needed an update. Very weird.

Hector


AV: Thorens TD160B, SME, ShureV15MK2, 500, 598, 861v4, DSP7200.1, DSP3300HC Samsung UE55, SkyHD.
DINING: MS600, AC200, DSP5200SEUG.
STUDY 504, Roon Nucleus + RevB, 808v6, 5200SE, Mac & PC (Touch Screen), Prime+PS Grado GS1000i
HORIZONTAL: M80, MS200, Red Rose Spirit + Sonus Faber Toys, iPad Mini
A capella to Zydeco
Joined: May 2001
Posts: 3,140
Likes: 24
Hooloovoo
Hooloovoo
Joined: May 2001
Posts: 3,140
Likes: 24
Originally Posted by bxd
I restarted my MD600 core yesterday and that hasn’t had any effect.

Sorry I was not clear.

My thought was that possibly restarting the core was the cause (after a possible change in the TIDAL/Sooloos connectivity) rather than the cure.


Second random thought (derived from the above) - perhaps deleting all Sooloos and TIDAL cookies might shake things out?



Supplementary (nudged by Hector's experience): I am noticing a number of tracks will not play due to the "slow network response" feature, for example "Caroline" from Dragonfly by Jefferson Starship and "Syntelman's March of the Roaring Seventies" (et alia) from Amon Duul II - Live in London

Last edited by Gianni; 2020-04-17 19:01. Reason: Supplementary

"Wonderful perfect quadraphonic sound with distortion levels so low as to make a brave man weep" - Prostetnic Vogon Jeltz of the Galactic Hyperspace Planning Council
Joined: Jun 2016
Posts: 28
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Harmless
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Joined: Jun 2016
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I spoke with a M service person in the US. They are aware of the problem, but do not have any solution yet. He suspects it relates to some changes at Tidal, as there were issues with Tidal and Roon connectivity earlier in the week. He noted not every Sooloos user is experiencing this problem with Tidal.


Ultra DAC, Antipodes K50, Spiral Groove SG 1.2, Lamm LP2, T+A T1210R, VTL TL 7.5iii, Lamm M1.2, Wilson Alexia 1
Joined: Jul 2013
Posts: 203
Hitchhiker
Hitchhiker
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Joined: Jul 2013
Posts: 203
down since yesterday and no dice as of now in Canada


1) 568.2mm, 7K's, 5K5HC, 4x420's, D2500, MS200, moded Oppo BDP, Epson5020 FP
2) 218, 5200SE, DSW
3) MC200 core & MS200s to HK PA4000 house distribution
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