Hi Simon

Can you describe what you actually did when the unit failed, had you unplugged a drive, did you power it off at the front first?

For troubleshooting try the following.

Power the unit off at the front then at the back.
Remove both drives,
Power the unit on at the back, wait 15 seconds or so then power on at the front.

Does it power up correctly, you will have led 4 and 5 flashing which indicates that no drives are fitted but you should still be able to access the core from an iPad or Control:PC?

Secondly

After 8 years it may be full of dust and benefit from being cleaned, to do this is fairly straightforward.

1 Remove the drives
2 Turn the unit upside down and remove the four feet by taking out the single screw locating each one.
3 Turn the unit on its edge and remove the slide out panel on each corner by sliding down.
4 Undo the two screws revealed when the slide out panel was removed, this allows each corner piece to be removed
5 The top panel is now able to be removed, you will see the four tags that held it in.
6 You now need to remove the black panel on the top, this is held in with numerous Torx headed screws, once removed you can clean out the inside if required?

Assembly is the reverse, remember to fit the lid before the corners as they screw into the tab on the lid.

Russ

Last edited by Ratbert; 2019-11-23 06:29.