Originally Posted by Ratbert
Interestingly when Roon 1.5 was released representatives from different manufacturers with MQA devices were present online on the Roon forum to answer direct questions or offer advice to users, Peter Lie from Lumin, Andrew from DCS to name two.

In the case of Andrew a DCS issue was discovered and he made it known what it was, what was being done to fix it and the update was released this morning.

By contrast Meridian were not present in any noticeable way and despite the issues with rendering as explained by Joel here and by the Roon team on the Roon forum silence has been maintained.

No communication on roadmaps is understandable perhaps but no communication on anything either directly or via Premier Dealers is really not good enough.
I agree. Times have moved on and users expect this kind of presence and feedback these days. I worry it doesn't do the brand any favours.

HC: 861v4/ID40/LPS, DSP5000, DSP5000VC, DSP3100, SW1600, HD621, Oppo BDP-105, Sony VPL-HW55ES
2-Channel: TEAC VRDS-7/Trichord Clock 3/PSU, Avondale S100, Harbeth Compact 7ES-3
Previous Meridian: 5000C, 5200, 7200.2, 6000, 562V.2, 568.2mm, 800v4, 808.2i, 818v2/v3, 861v8, 551, 502