Hi,

Firmware should be available from your local dealer or failing that I suggest you contact one of the HH friendly dealers that post on here.

I'll PM you their contact details, I'm sure someone will be able to help you.

Regards,
Carl

PS I think firmware for a 562v3 is on a ROM chip and thus difficult to update ... could another HHker confirm.

861v6+ID40, HD621, 8000.2, 7200HC, 7200.2, SKYQ Silver, PS3, PDP-LX6090, QNAP TS870-Pro (8*6TB), Roon, iPadAir2.
[In Reserve] C15, MD600 (2*3TB), TwinStore RM (2*2TB)