Meridian Unplugged - Powered by MrTechGuy.co.uk Forums Discussion Meridian - Streaming Meridian 218 and IP Control App - Connection issue

Just updated the 218 firmware to build 185 and this problem has gone.

D.

Excellent news. Your feedback is highly valuable.

I'm not sure the latest build 185 fixed all the 218 connectivity issues.

I've replaced my MS600 with the 218 for my main 2Ch system, no change in my network connections. I've noticed the 218 crashes intermittently while streaming Tidal. It seems when a Tidal track was interrupted, the 218 zone disappeared from my Control App for some varying time duration (a few seconds to many seconds) before it restarts and reappears on the Control App. Sometimes it'll cause a hard reset of the Sooloos Core as well.

That's a glitch that never happened with the MS600.

Yeah, exactly the same happens in my setup. Haven't yet been able to track it down. Sometimes I can do a whole session without any interruption, other times it can fail on several successive tracks. More often than not the 'stutter' will be about 2-4 seconds into a track, at which point the 218 disappears as you described. If it gets beyond that point, the who.e track will likely play fine.

It's a shame really because I was a late adopter to this Tidal streaming malarkey. I always had a mistrust of streaming and the glitches that can occur and at this minute that is being proved true.

I always favoured a nice reliable solution playing music from the MC200 hard disc.

But the Tidal MQA quality is so good in comparison to traditional CD rips, that I'll just have to bight my lip and suffer the glitches.

It sounds like you guys need to speak to your dealer and get this looked into. I had presumed this problem had gone away. It certainly went away for me immediately.

Hello,

I hope to help with this information.

1) Connection issues only on iPad Air 2 (IOS 11.0.3), not on iPad 2 (IOS 9.3.5)
2) No difference
3) Cisco Linksys E3200
4) Sooloos
5) On 5 or 2.4 Ghz does not matter on Air 2 the issue persists, on older iPad 2 all works fine (so this makes me believe the issue is on iPad IOS in combination with the App ?)
6) Connection to device has been lost
7) See 1
8) Yes
9) Yes

My 218 firmware build is 185.

Kind Regards.
Guido.

My IP App has been talking, without issue, to my 218 for around 7 months.
I went on holiday for a month came back only to find I had connectivity issues, my iPad Air 2 is dropping connections to the 218 and I have had to reconnect manually each time.

I have powered down the whole network, including router, reinstalled the IP App on iPad Air 2 + iPhone 6+ & iPad 1, all devices are now suffering from strange latency problems when trying to control the 218 from the App.
Using the app to change sources can take 20 - 30 seconds & and control of volume is erratic (on occasions touching volume up or down has the opposite effect).
The app is no longer reporting dropped connections but the latency issues suggest otherwise.

Since my return the App has had an update so i’m wondering if that’s the cause.

The 218 software is at version 1.0 build 182, could this be the problem? (How do I update to the current build?).

Using Roon as volume control works flawlessly which does suggest that the issue is App vs 218.


Any ideas, thoughts would be welcome.

You need Sooloos Config running on a PC on the same network. When you launch it will find the 218 and update it to build 185. Some of your problems certainly sound similar to those I and others had with the original build.

Many thanks, will get on the case tomorrow, Meridian site is down at present.

Meridian website now down over 24 hours!
I’m continually getting the message:-

“This site is currently not available...

Please try again later”

But no website for 24 hours plus?

Anyone heard anything? I would have expected rather more information than that.

The Meridian support website is working fine.

I have tried to access Sooloos configuration tools and have been getting (& continue to get) error messages as described.

For example, when selecting the configuration option on this page:-

Meridian Support

I get the problem from various support pages with the same result?
I have also tried to download user manuals, view “white papers” with the same result. There are issues with many links “off the main support page(s).

I am guessing that one of the document/application servers have fallen over, even the “contact us” link is a problem so that confuses the situation.

🙁