Hi all,
Many thanks for the replies and interest.
I have received the following reply from M. Courteous as ever and I completely understand and accept the situation.
I should add that this was followed up by a phone call from M who had heard of my predicament from a dealer whom I had consulted -- very impressed!!
Hi Philip,
I'm sorry to have to tell you that we dropped service support for the G95 last year. The unavailability of the some of the key spare parts was one of the contributory factors in this decision. In addition, while we were still fixing G95s, the prices of the replacement boards and other internal assemblies meant that our quotes for repair would often exceed the resale value of the product. Not surprisingly, customers rejected such quotes.
As an illustration, it's possible that your unit has a fault on its main processor board and it's likely to need a new ROM-drive assembly. The proliferation of surface-mount circuitry means we often can't repair to component level, so you're likely to need a new board - this was priced at about £500. A complete drive assembly sold for about £400.
These prices and a realistic labour charge can lead to a bill which could easily exceed £1000. The additional complication here is that the G95 drive is no longer available from the manufacturer and we've exhausted our stocks of them. We've also depleted our stocks of some of the boards used in the G95. The lack of drives means that, even if we built more boards, we can't fix the majority of faulty G95s. Hence, we have been forced to drop service support for this product.
Again, apologies that this situation has come to pass. We'd love to be able to fix everything we've ever made, but commercial realities mean that some models become untenable sooner than we would have hoped.
Regards, Des.
This is a shame as it's like losing an old friend. The G95 has done everything I needed in one box superbly.
I fear it is the end of the Meridian road for me after about 20 years -- no hard feelings though. Will l probably look at the Arcam as suggested earlier.
Thanks all