Well... what an interesting read. I'm going to put my 2 cents worth in, because I can smile

I haven't got any Meridian kit yet, but I want it and no I'm not working for Meridian, but sometimes I wish I was (I wonder if they have a staff discount?)

Pure_Audio... why bother coming onto a Meridian forum to bag Meridian? Surely there are other forums out there that take your fancy? With everything in life you will find good and bad experiences, that's what keeps life interesting. If you don't like the kit, don't buy it. Life is too short to whinge.

I recently bought an SW5500 from the US and shipped to Australia (still in transit). I found out too late it is 110v instead of 240v. I rang the UK and missed Des, but emailed him and he had a friendly positive email back to me within 24 hours (I was freaking out by this stage). Better yet, the Australian distibutor has kindly offered to replace my 110v power for a 240v power supply. It is THIS level of service that will keep me a loyal Meridian owner for the rest of my life.

As a matter of interest, I work in the IT service delivery industry and organisations in IT could learn a thing or two from Meridian about their commitment to keeping customer happy.

End of my 2 cents, hmm I might have used 5 cents by now.

Cheers,

Chris

3x DSP5200 L, R and C (all vertical), 4x Triad Silver in-wall surrounds and 6x Triad Silver in-ceiling ATMOS speakers, Triad Silver subwoofer, Denon AVR-X8500H, JVC DLA-7500 4K projector and Screen Research 120" AT 2.35:1 screen.
Apple TV 4K and Oppo UDP-203 Blu-ray player.