Meridian Unplugged - Powered by MrTechGuy.co.uk Forums Discussion Meridian - Streaming Sooloos not playing except to desktop

No but I am running TouchPC and MD600 with BT Infinity and a Home Hub 4.

Do you mean ACTUAL FTTH or FTTC being sold as fibre?

Yep, I'm a genuine FTTH customer - had the unfortunate experience of confirming the hard way when there was an error with my service and ended up being passed through 4 separate people before someone finally said ah, you need to be speaking with the FTTH section!

Trying to rule things out I hooked my PC up directly to the new netgear switch I installed, hoping this would eliminate any possible network conflicts but oddly the MD600 dropped off the network - confirmed by running the Sooloos config tool despite numerous reboots. The only way I could get it back was to disconnect my PC from Ethernet and go back to wifi. So I had the MD600, MS600 and PC all hardwired through the same switch, then connected to my smarthub router and I couldn't even run Control:PC as I had no core. Back to wifi and Control:PC works fine but still no TouchPC.

I'll consider any other ideas on offer and a premium partner to see if they can prize out of M what TouchPC needs that Control:PC doesn't and maybe approach the problem that way.

Cheers,
Simon

When you have VM router in modem mode you typically need a router in between your modem and the rest of your devices. Your router should provide LAN services regardless of the internet working or not. If you use VM router as a modem you should only expect one device to work with it.

Cheers
Tom.

Swapped out my BT Smarthub for my Netgear D6300 router no probs but still no joy with TouchPC. I've ruled out so many things now. My Netgear router was working fine in my home at my previous address with TouchPC so there is either something about FTTH or an issue with the MD600 - I never used the MD600 as a core before as my C15 was the core until it died.

Can anyone check if their Control:PC and touch PC try to use the same IP address despite being DHCP - not sure if this is part of the problem.

The mystery continues.
Simon

I believe Russ has very kindly cracked it for me. The MD600 core is running Sooloos version 2.394 which pre-dates TouchPC. Now just have to see if I can get through to M to force a software update as it doesn't want to update itself.

Will update when I am up and running

I presume the Core is registered with M?

Sometimes rebooting the system and waiting a few hours works with an update. Failing that a word with a friendly dealer and supplying them with your Core’s MAC address should solve it.