ncpl: Are you on the take from Meridian? It seems like every time somebody relates their bad experience with Meridian, you come out swinging in their support. Truth is, whether you want to believe it or not, some customers have had bad experiences with Meridian customer support. And, for what they charge for their products, virtually all customers should be treated equally well.
If the Meridian people actually read the posts in this forum, then, why is their customer support not consistently good? If some customers have had good experiences and others have had bad experiences, why is that so? Could it be that they (Meridian)have a company creed that says, treat customers of certain nationality or identity better than others?
A couple of years ago, there was a post by a Microsoft Employee who owned a set of Meridian 800 series. After a series of dissapointment with customer support, he was disgusted enough to offer the items for sale. Now, if I were the CEO of a company that had such a customer, I will make sure that necessary changes were made to the company's customer support approach to prevent such things from happening again.