It seems not uncommon for Bob S to contact customers via this forum, and I think it is this level of personal commitment from the very top that cascades throughout the M team.

It was probably this very weekend last year that Bob was kindly mailing me directly with support to try and resolve my early problems with HDMI etc.

Not sure I'd see my CEO doing that.

It goes a long way...

Rgds

Nick

Rgds,
Nick