Meridian Unplugged - Powered by MrTechGuy.co.uk Forums Discussion Meridian - Systems Exciting Opportunity - Meridian HQ Visit

I must say, I don't disagree with you at all. My reference to there being no rule of business that says leaders won't make mistakes does have Meridian in mind - but it can only be our personal view.

If I were running M, even if the perceived sharp cost cutting is indeed what is happening, the last people I would neglect would be my existing customer base. And I don't think it costs much. You don't even need a huge amount new to say.

With kit as complex as Meridian's you could offer educational events and otherwise keep a stream of communication going with customers at quite low cost. However, it would need imagination and creativity and perhaps that is in short supply. But, the new historical part of their website may be a corner turned - though it does make me feel I own a lot of museum pieces.