When times are hard and in Meridian's history that seems to have been the case quite frequently it would seem to me that keeping your loyal owners onside would make good business sense?

This does not mean they have to tell us all their future plans but ongoing communication with users and owners takes many forms! This forum and the highly skilled highly knowledgeable people on it (myself excluded) provide free of charge an excellent first line/second line support resource for Meridian but we are getting precious little back in return.

Have a look at other forums, for example PS Audio, Roon where the manufacturer actively participates and supports their forums, it used to be like that here.

Alienate your owners at your own risk.

Russ