I've made my views on the MQA firmware situation clear, and won't repeat them.

I thought I'd share with you the flipside.

I delivered my new (to me) 861v4 to a PP to have the new LPS option fitted.

A couple of days later the PP rang to tell me that M had opened the machine up and realised that a repair carried out by a (different) PP was faulty.

As a result the unit has been upgraded to LPS and due to the initial faulty repair the cost to me has been reduced to effectively the postage to M and back.

Amazing service, thank you M. Now the 861 is back my G68SL which it replaces will definitely be coming to you for its LPS upgrade shortly.

Sooloos, Roon, G series (with LPS upgrade), 800 series (with LPS upgrade), HD621, AC200, Prime and PS, DSPs old and new.

Purdeys, Moke, Leica, 'Blad. Only the best.