The peace of mind of having remote monitoring was one of the reasons I spent the money for an MD600. If this is a non-existent feature I'd be very miffed, to say the least.

The Meridian web site has listed under Signature Features for the MD600:
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Like other digital media components from Meridian, Media Drive 600 may be remotely monitored to provide advance warning of possible drive failure or other problems, which can then be pre-emptively addressed by the retailer or installer.
The data sheet from the Meridian web site also states:
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Remote support & diagnostics
The storage provided by the Media Drive 600 can be remotely monitored by Meridian to ensure maximum performance; if a potential problem is found with either of the drives, such as a drive nearing the end of its life, the Meridian retailer or installer can be alerted to allow them to take remedial action (such as drive replacement) before any problem with operation is experienced by the user.
(emphasis mine)

I am aware that the words "can" and "may" are used, but if MD600s are not monitored continuously by M Support, then I wonder what it would take to get a health checkup or whether M can provide a monitoring capability for us, the owners of the MD600. If remote diagnostics is only done after a user calls support because he's experiencing problems, this "signature feature" is not what I thought it was.

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