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Joined: Oct 2003
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Vogon Civil Servant
Vogon Civil Servant
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It's not a good week for terminal kitchen appliance breakdowns in the Guest household (!)

First, the dishwasher, then the pump in my Bosch coffee machine! It's only 18 months old, and Bosch don't offer a repair service. It's scrap.

Fortunately, it looks as though John Lewis will refund my outlay as its within their 2 year guarantee period (they can't provide a direct replacement).

So, what to choose - and, more importantly, a bean-to-cup machine that can actually be repaired should the worst happen in future.

Does anyone have experience of owning a particular brand of bean-to-cup coffee machine that developed a serious fault and was then successfully repaired by the manufacturer?


Not an Actor, nor married to Jamie-Lee Curtis.

#1: DSP5200SE|DSW.2|218|210|506.2|504
#2: Prime/PSU|SOtM sMS-200 Mini NEO SE|Focal Stellia
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Paranoid android
Paranoid android
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We had a Jura (S9 I think) - which was (expensively) repaired many times (which ultimately was the issue for such an expensive machine).

Currently on a De'Longhi Prima Donna S - only 1 repair so far and brew unit is user replaceable so I'm hopeful it'll last or be easy to change. Of course we bought it 1/2 price on Black Friday in John Lewis a couple of years ago so my value judgement is coloured by that.

Chris


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Roon Nucleus+ and 320.2 in-ceiling in many rooms (KEF in-ceiling in bathrooms)
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Working on the ultimate question
Working on the ultimate question
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We've got a built in Siemens coffee machine. I managed to break it and then not report it for about 9 months! Was fixed within a week for £90 - much to the family's disgust (with my inaction!) It's been pretty reliable and the fault was self inflicted, but there is a fair amount of owner servicing required. I think it is a badged Bosch.

Cheers
Tom


Main: G61SL, 218, HD621, 2*7200SE, 7200HCSE, M6s, DSW, Apple TV 4K, NUC (Roon server)
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F80
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President of the Imperial Galactic Government
President of the Imperial Galactic Government
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I just have a couple of jars lol, one caffeine and one De Caff. Works for me and I love popping the seal on a new one.

Chris smile


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President of the Imperial Galactic Government
President of the Imperial Galactic Government
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Rancilio Silvia. Great machine.


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Paranoid android
Paranoid android
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Jura Impressa XS90 UL. Precious beast.


Cheers, Ian

1: Roon on Mac Studio, G-Drive 10TB, 818v3, 7200.2, UHD722, LG 77G4
2. 808.6, 8kSE
3. 218, 3200's
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Hitchhiker
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Here's another thumbs up for the De'Longhi Prima Donna, owned this for over 2 years with no issues, a great machine

As already pointed out you can get all the parts for this machine should the unfortunate happen



Neil
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Pan-dimensional being
Pan-dimensional being
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Unrepairable after 18-23 months sounds perfect. Money back --> new machine. Cost free coffee drinking!

I use an aeropress which is more manual than you want but only costs £25 and makes the best coffee i've ever had at home.


Regards,
(Another) Duncan
Main: DSP6k, HD621, Oppo93, PS5, HP 800 G5 Mini, Hitachi 58HK6100U
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Paranoid android
Paranoid android
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+1 for the Aeropress!


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Ratbert
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Ratbert
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Busiest thread on the site, confused

Russ

Joined: Apr 2004
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Senior Shouting Officer
Senior Shouting Officer
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People need their coffee wink


Main system - Sources (Kodi-HTPC, Vero 4k, FireTV, Sat) into Trinnov Altitude 32 (8-16) (+Roon), Trinnov Amplitude 8 amp & Vivid Audio (Giya G3, V1.5) and REL Stentor III speakers. Others: F80 + Raspberry Pi and other Pi systems.
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Great Green Arkleseizure
Great Green Arkleseizure
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Lots of offers on the Gaggia UK website.

Repair service offered.

Next door neighbour has one and offers very fine coffee.

I still use the convenience and available variety of pods.

Hector


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