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Joined: May 2001
Posts: 3,140
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Hooloovoo
Hooloovoo
Joined: May 2001
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Likes: 24
I'm playing an album on my Office system. The PC, connected by ethernet over powerline, is doing other stuff (downloading large work-related documents, etc.). Another PC is uploading a CD to the store wirelessly. This is my normal operating profile.

I had three interrupts since loading the new software, causing the album being played to stop mid-track and to lose the album art showing top left.

This may be coincidence of course but I would be interested in other's experience of a similar use case.

Since experienced two more drop-outs, now running a back-up to see what happens...

Music played fine while the back-up was running. When the back-up finished, the music stopped AGAIN.


In the spirit of Spinaltap, I would like to confirm that I am not involved in the corrupt theft of a global sport.
Ratbert
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Ratbert
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Hi Gianni

Have you tried a power cycle of the entire Sooloos system, I appreciate you are busy working at the moment.

Regards

Russ

Joined: May 2001
Posts: 3,140
Likes: 24
Hooloovoo
Hooloovoo
Joined: May 2001
Posts: 3,140
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Just cycled the power over ethernet and laptop and seeing what happens...


In the spirit of Spinaltap, I would like to confirm that I am not involved in the corrupt theft of a global sport.
Ratbert
Unregistered
Ratbert
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Fingers crossed.... whistle

Russ

Joined: Nov 2012
Posts: 477
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Paranoid android
Paranoid android
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I also have drop outs. Happend 2 times now.


DSP8000SE - 218 - Roon
Joined: May 2001
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Hooloovoo
Hooloovoo
Joined: May 2001
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Likes: 24
The problem continues here also after rebooting everything (PC, power ethernet points, router, internet connection, etc.) except the MD600 (which rebooted during the s/w update) frown

The problem appears to be on a 15 minute cycle, occasionally dropping a second time just after restarting.

Last edited by Gianni; 2015-03-02 21:37. Reason: Spotted frequency

In the spirit of Spinaltap, I would like to confirm that I am not involved in the corrupt theft of a global sport.
Joined: Nov 2012
Posts: 477
Likes: 8
Paranoid android
Paranoid android
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Joined: Nov 2012
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Here also. Third drop out here. Hope that HQ does something about it.

This is really annoying.


DSP8000SE - 218 - Roon
Ratbert
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Ratbert
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Think I may hold off for a while, do it all in one go at the end of the month.

Russ

Joined: Nov 2012
Posts: 477
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Paranoid android
Paranoid android
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The fourth dropout here. Put the system down. It is ruined after updating. I will leave it for today.


DSP8000SE - 218 - Roon
Joined: May 2001
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Hooloovoo
Hooloovoo
Joined: May 2001
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Ok, monitoring closely now.

Regardless of whether music is playing, paused or stopped, the drop-outs are occuring regularly. This includes a brief network disconnect while I rebooted the router. I am guessing that my router (a BT HomeHub v4), being proprietary to my ISP, is different from ThePioneer's router so eliminating that as a possible cause.

Since last starting Control:PC I have had interrupts at 14:49, 15:04, 15:19, 15:34, 15:49 and 16:04 so the frequency is clear.

I think this is worth bringing to the attention of Meridian via a PP unless the mothership wishes to acknowledge here...


In the spirit of Spinaltap, I would like to confirm that I am not involved in the corrupt theft of a global sport.
Ratbert
Unregistered
Ratbert
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Gianni

Are all your devices connected to the BT HH? If they are then try connecting them to a switch, the HH can have issues with Multicast, not saying this is what you are getting but if you have a spare switch to try it is worth having a go.

Regards

Russ

Joined: May 2001
Posts: 3,140
Likes: 24
Hooloovoo
Hooloovoo
Joined: May 2001
Posts: 3,140
Likes: 24
The chain is:

MD600 to switch to ethernet-over-power to ethernet-over-power to PC

with the BT broadband router also connected to the switch and BT wireless router connected to the BT broadband router. So I have kept the BT stuff out of the chain as much as possible.

The problems continues on a predictable 15 minute cycle.

I have raised it via PM with my PP for Meridian's attention.

Thanks for your thoughts and suggestions as always.


In the spirit of Spinaltap, I would like to confirm that I am not involved in the corrupt theft of a global sport.
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