Meridian Unplugged - Powered by MrTechGuy.co.uk Forums Discussion Meridian - Systems New firmware release 19th May 2014

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I agree partly with (tongue in cheek) VK and Shankar. A 40 hour head start for Anniversary customers would have been a nice gesture. That said, 8xx and 8000 customers use to get the red carpet treatment, but I guess they are common place now.

Commonplace? Not in my household.

I would like to say that I did receive the firmware for my AC200 in double-quick time on request. Good service as far as I'm concerned.

Not to overdo it, but in the last weeks I have received at least 3 emails asking me to upgrade to an SE, including one today.

Would it be that difficult to send an email either containing a download link or at least asking me to contact my dealer!

I guess we are spoilt by good service standards set by other service providers (my bank (yes!!), various online sites etc. And begin to measure the world by those standards.

Enough said.

Postscript: Heard from Des who wrote a nice email. Glad that Voice of HH is being heard!

Clearly not

Reference, Reference Upgrade, Anniversary, Special Edition,...

There will be others, just know it won't be tops for long. Great that we keep seeing product development. Fortunately the products are great and we continue to benefit from upgrades as we've just seen.

We do get bitten sometimes when products get upgraded moments after you've bought them (818v1, 7200.2 etc) but it sort of comes with the territory. We're not buying for an investment but for great kit.

They do tend to look after you well over time, the interface isn't perfect as it depends on your PP. Mine does a good job.

Hi Rob,

Does this mean that DSP3200, 3300 and DSW are not supporting EBA, rather just implementing a delay to integrate in a EBA setup?

Cheers,
Frode

Hi Frode

Not sure on the DSW but the 3200 and 3300 you are correct in your understanding.

Russ

The 3200/3300 only have delay. That much is clear.

I thought DSW had real EBA; Rob implies otherwise. We're waiting for clarification on that.

Frode, my understanding is that there is no audible benefit from applying EBA to 3200s and 3300s as they aren't ported and are small. So there's no difference between supporting and not supporting.

DSW has EBA. Being a sub, it's critical.

Thats' what I thought. Hopefully Meridian West London were just in a rush to be helpful...

Also Rob, is there new firmware for the M6? I would presume so to match the unified latency.

Thanks Rob