Originally Posted by Carl
Hi John, as you have raised this in public, the moderators (plural) requested that you stopped 'banging the drum' about the same issue over and over again re. Metadata issue being a Sooloos fault.

Carl, that's call lobbying.

Maybe we should keep banging the drum until they either fix the problem (agreed, not crippling but awfully substandard for a product of this caliber and cost) or come out with a public notice that they are aware of the problem and indicate when the fix will be release. Stop the dealer exclusive communication nonsense!

Why should we be so passive waiting for Meridian to get off their butts to fix known issues, remember the Trifield problems? How long did that take to fix? How long are we going to have to wait for this new issue to get sort out? After all we are paying for a full working product - how is this affecting the brand, both as a perceived high-quality product and resale value?

In the passed month along I know of 2 dealers that have decided to drop Meridian, why do you think that is? Do you think is Meridian shrinking the dealer base to make it more exclusive? Please! More exclusive for what? In my opinion both dealers and clients are getting tire of this charade, if it's not one thing it's the other.

I for one will probably buy the extended warranty offer on the 861 because I know at some point it is very likely the power supply will fail - Meridian know the issues with the ps. A responsible company would probably offer a recall of some sort and exchange the part for free or for a small charge, but Meridian being Meridian is charging us to fix it. And yes, I do believe that is the main intend of this new program.

This site should not only be for discussing the virtues of Meridian but when they fail to act in a timely manner we should not be censored for pointing that out either - in the end everybody wins, even Meridian.



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