Have you asked your dealer about the issue? Meridian rarely comment on this forum as it is not their official line of communication.

Meridian do have a line of communication to the masses - it's your dealer so it is them who should provide the updates to any issues that you have raised with them. If you have not raised the issue with them, then don't expect any update.

Regards Mr Grumpy

Meridian owner since 1992
Prime & PSU, Focal Elear headphones, Roon (ROCK 8Gi5 NUC), Explorer 1 & 2, F80. 200/203, various Sonos (via Roon).