Hi dpstjp thanks for replying so quickly.
Yes I'm using the Legacy program, downloaded off the Meridian website.
I have a null RS232 (female both ends) connected from 568.2 to another RS232 cable (male one end & USB the other) so it can then connect to my laptop.
The only thing I may not have done is assigned a COMMs port. Not quite sure how to do it (can't find Device Manager). I've gone to View-Options to find the COM window which I've already ticked the box for COM 1, 2, 3 & 4 but non of them worked.

Does the 568.2 need to be in stand-by mode or should it be switched on to any source while cable is plugged it?

If I could find Device Manager I think that would solve the problem.

Thanks for the advice :-)

Current System # 568.2, DSP5500 (24/96), DSP5500C (24/96), DSP33 rears, M1500 subwoofer


Previoursly Owned # DSP5000(MK1 24/96), DSP5000C(MK1 24/96), Denon Amp, ProAc 1SC speakers, ProAc Hexa & Studio Centre, B&W DM603s3 & 601s2 & LCR 60 speakers, Sonus Faber Minuetto speakers.