Originally Posted by gIzzE
I used to think people who were moaning about the new Meridian regime were just moaning for the sake of it, but then when it actually effected me I suddenly looked at it in a whole different way.
Over the years, I've purchased:
2 x 568
2 x 504
562v2
596
800
861
DSP6000 (pr)
DSP8000 (pr)
DSP5000 (pr)
DSP5000C
DSP5500HC
D2500
4 x D33 (pr)
D33C
more cables, patch boxes, and what-nots than I can count.

All of those were purchased new, from one well-respected dealer (who I am still friendly with).

Of these, the 800 was DOA (transport); the 596 ran for 4 hours and failed, was sent back for repair and came back non-working (twice!), and came back again and is sitting in its unopened box because I can't be bothered; the D2500 ran for a few days and failed - I made the dealer replace it with new stock as I had experienced M service; 5 D33's have failed at various times (in boxes here - no point in sending them back).

The final straw for me came when the 861 (which was promised to have room correction) needed a hugely expensive chassis/card swap to upgrade it to one that I then had the option of purchasing room correction for. And having the "chroma bug" in the 800, at the price an 800 costs (and it being modular) didn't help.

My dealer was unable to get M to budge on any of this.

I am now down to a 568/562v2/504/DSP5000/DSP5000C/D33 system (with a spare 568!).

Just for grins, I priced a G-series system when it came out. But I decided that there was no way M was going to get more money from me.

The only reason I still have my 500 system is the community here. I downloaded all of the firmware for my components (which haven't had updates in years, anyway) so the recent change doesn't impact me, but I just see it as one more indication of M's loss of customer focus.

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