Well, at least we know now what you need to do to get a response from Meridian posted on this site.
Just highlighting how they could improve customer service, pointing out problems with the existing products and reminding them about promises made is just not sufficient, it seems.
We have never wanted to-and-fro discussions here just meaningful communications now and then.
Bob says
... our over-riding concern is that our customers continue to enjoy the full benefits of Meridian product
"over-riding". Hmmm...
How does this square with the (frankly ludicrous) wait for the Trifield fix?