My G98DH experience similar problem. The strange thing is that it plays every CD that is older recording. But for the newer recordings, it takes a long time to spin and finally displays no disc. I can read any DVD fine.
The $950 fixed fee does make me disappointed at M. I think the service at M is getting a lot worse. I had similar problem with my 500 transport long time ago, but M took care it with just software update with no charge.
M players are not reliable. Shame....

Harry

Dargo